Tag: troubleshooting

  • The iPad could not be restored. An unknown error occurred (9).

  • Importing applications into Munki that have incorrect or no version numbers

    Generally doing a munkiimport on a .app or .pkg to get it into a Munki repository will tend to just work. Munki will automatically create the appropriate .plist file and know whether an app is installed or not based on the receipts or based on an installs array (more details at How Munki Decides What…

  • HDCP error in Netflix using Safari

    If you try to play Netflix on Safari using an external monitor/projector (either mirrored or extended), you may get this errror: Whoops, something went wrong… Display Error There appears to be a display problem. Please ensure your monitor is HDCP compliant and is not mirrored using Airplay. For additional assistance resolving this issue, please visit…

  • Changing the error policy on a CUPS printer

    The default error policy for printers on CUPS (which Mac OS X uses, and which most Linux systems also use) is stop-printer. You can see information about your printers and error policies by looking at the output of the printers.conf file with this terminal command: sudo cat /etc/cups/printers.conf If you want to get the actual…

  • hdiutil: create failed – error -5341

    Usually if I have an .app I want to import into Munki, I just use munkiimport nameofapp.app, and Munki automatically creates a read-only disk image (.dmg) with the .app inside. For some reason, with the mBlock.app, I kept getting a 5341 error. I tried this workaround, but I still got the same error. What worked…

  • Mac “Printing – Unable to get printer status” error

    Can’t say this will work in every situation, but it’s possible that the printing protocol is wrong. If you’re adding via lpadmin and ipp, try lpd or vice versa.

  • Using OpenSnoop with process names that have spaces in them

    opensnoop is a command-line tool that comes preinstalled with Mac OS X allowing you to see what’s being modified in your filesystem. If you Google some tutorials on it, you’ll see that you can track a particular process name like Safari with code like sudo opensnoop -n Safari but if you try to do it…

  • Error 0x80070190 when activating Microsoft Office 2010

    Had this happen once on a Windows machine. Microsoft has several solutions outlined at When attempting to activate Office 2010 receive error “An unspecified error has occurred. Your request cannot be processed at this time. Please try again later. (0x80070190)” The one that worked for me was 3. Change the UserOperations key under HKEY_LOCAL_MACHINE\Software\Microsoft\OfficeSoftwareProtectionPlatform to…

  • YouTube redirect loop when creating a channel

    If you have new users (that’s right—new) trying to create a new YouTube channel and then running into errors… … like this… … or like this. Lots of people have run into this issue, and there many proposed guesses (but no consensus) as to what’s the issue and what’s the fix: My Channel and Create…

  • LEGO Mindstorms stuck on splash screen

    For the odd computer here and there I’ve had LEGO Mindstorms get stuck on the splash screen (we’re talking 10-15 minutes or more). A bit of trouble, but I’ve found going to /Library/Internet Plug-Ins and deleting the Silverlight.plugin, then reinstalling both Silverlight and LEGO Mindstorms seems to fix it.