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Getting osTicket to schedule ticket creation from emails
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Keeping up to date using Munki without bothering users
Munki is a great tool for distributing software and creating little mini App Stores for organizations, so users can do self-service installs of Mac software. But Munki is also a great tool for keeping software up to date. Some software updates are primarily about adding new features. Many updates, however, include bug fixes or security […]
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Creating an installation package for a scheduled Adobe Remote Update Manager
This is kind of a dual-purpose Mac tutorial—how to automate Adobe Remote Update Manager and how to create an installation package using a point-and-click graphical interface. Automating Adobe Remote Update Manager You can find the Adobe Remote Update Manager on Adobe’s Creative Suite Enterprise Deployment page. Just scroll down a bit until you find it. […]