Author: Alan Siu

  • Still waiting for root device on an iMac

    I’ve had fairly good luck cloning Macs using Disk Utility and a Thunderbolt cable. Recently I ran into one stubborn one that wouldn’t boot up properly after the re-image. It went straight to a flashing Do Not Enter symbol. That was a bit confusing. Was there a physical connection problem with the drive? I could…

  • Packaging Adobe Acrobat for Windows from Adobe CS6 Master Collection

    It’s fairly straightforward to make à la carte packages for Mac using AAMEE if you have a site license. I thought it’d be equally straightforward to do so for Windows as well. There is one exception—Adobe Acrobat Pro. Every time I tried to install it based on the build, the installer would just die in…

  • Changing the Energy Saver schedule via the command line on a Mac

    You can find a far more comprehensive tutorial at Power Management & Scheduling via Command Line, but if you want to change just the basic options, a command like this should do it: sudo pmset repeat shutdown MTWRFSU 22:00:00 wakeorpoweron MTWRFSU 6:00:00 That’s the equivalent of going to System Preferences > Energy Saver > Schedule…

  • Windows Explorer and Disk Management reporting different partition sizes

    I ran into an issue with a user running Windows on a Mac. Windows should have taken up the entire drive (which is 250 GB), but Windows Explorer was reporting about 90 GB. The really odd thing is that within Disk Management itself, it reported 90 GB on top (same as Windows Explorer) but then…

  • Troubleshooting Mac “printing – printer is in use” error

    I haven’t seen this a lot, but it’s common enough that you can find it in a Google search. Here are some of the top results: HP 7520 – Printer in Use – won’t print from MAC I have a new iMac running OS X 10.8.3. I am adding a Windows network printer by IP…

  • Permanently add a self-signed certificate to Chrome on a Mac

    Here’s a great tutorial on how to do so. The only thing I had to change was importing the certificate from Keychain Access instead of double-clicking the certificate. Otherwise, it works fine, and the screenshots are very helpful! If you prefer the terminal, you can save yourself a few steps at the end by using…

  • Deleting keychains at user logout

    Update: The easiest way to do this is actually to install Offset and then put a RemoveLastUserKeychains script into /usr/local/offset/logout-every (make sure it’s owned by root:wheel and has 755 permissions). Backstory This is a sequel to Deleting Mac Keychains in an Active Directory Environment, which talked about a way to delete keychains at logout using…

  • Restore Failure: An error (32) occurred while copying. (Broken pipe)

    The problem If you are Cloning an image using Thunderbolt and Disk Utility (or even using Firewire instead of Thunderbolt), you may come across this error message: I’ve actually never experienced that with Thunderbolt (not saying it can’t happen), but I’ve had it happen twice using Firewire. At first I thought it was the cable…

  • iPad Gmail Mail “password missing” error

    This randomly happened after we set up a slew of iPads with the same email account (Gmail on Mail), and sending messages put the outgoing message into the Outbox with an error that the password is missing, with the options to Cancel or go to Settings. Going to Settings, though, offers no option to input…

  • Munki error “ERROR: Adobe Setup error: 79: Unknown error”

    I prepared a nice little Adobe Acrobat Pro package for Munki, and I tried to install it and got this error (ERROR: Adobe Setup error: 79: Unknown error). Turns out, that isn’t a Munki error at all: Re: [munki-dev] CS6 package wont install > Adobe Setup Error: 79 It has to do with some processes…